Planafarms Privacy Policy
Who we are
- Our website address is: https://store.planafarm.com.
- We are also associated with https://planafarm.com.
What personal data we collect and why we collect it
Media
- If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
- If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- We use cookies to remember your selected language.
- Products on your cart are tracked by using cookies.
Stored Data
- Your log in information is securely stored in our database, along with the personal info you fill in the registration form.
- We store your order information, like what was purchased, when it was purchased, billing address and shipping address
Why do we need to collect this data
At Planafarm we do our best to give you a good experience. As so, we use collected data to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Comply with any legal obligations we have, such as calculating taxes.
- Improve our store offerings.
- Send you marketing messages, if you choose to recieve them.
- Generally, it is to give you a personalized experienced, and to improve our store
What access does our team have to your information
- We have access to the information you fill in our formularies, when you register and when you fill our formularies.
Embedded content from other websites
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
- Currently, we are not sharing your data with any third party.
How long we retain your data
- We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
- For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
- If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our contact information
You can contact us through:
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Or meet us at:
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